Reputation Management focuses on understanding the impact of both positive and negative reviews of your business is essential to optimizing your digital marketing strategy. We begin with an analysis of your business’s reputation, uncovering the sources of negative feedback, creating mitigation strategies to address what is there.
We implement processes to engage all reviewers, both positive and negative, through productive, two-way channels of communication. Reputation management is a continuous process, and it is ultimately powered by a user-centered mindset. This mindset is centered around listening to, and acting upon, feedback, sharing useful and interesting content, and engaging customers in the manner in which they wish to be engaged.
To learn how a Google partner can improve your reputation, click here